Friday, July 10, 2009

Instant Help Feature Now Available

At Superior Threads, we are constantly looking for ways to offer better service to our customers. You are very important to us, and we want you to have a great experience when working with our products and staff.
We have now added a special feature to our web site called "Live Help."
This feature provides fast, immediate service to our readers.

By clicking on the icon "Live Help" button at the top right hand corner of our web page, you can communicate with an office representative during business hours. If you are at your computer and prefer not to call, you can chat live.
You can receive immediate answers to your technical questions, product information, and orders.

Click on the Live Help button in the right hand corner.
Type in your customer name.
Type your question in the comment box and send!
Our office staff will respond quickly with answers to your questions.

Yes, it's that easy!


  1. What an awesome new feature!

  2. Have you ever heard of schmizie thread ( I may not have spelled it correctly). I have a teacher in my shop that has done some wonderful projects using that thread but I have not been able to find a source. The thread comes from Japan and it reminds me of your shrink magic fabric.